Refund Policy

At The Water Station, we take great pride in the quality of our water and the trust our customers place in us. Every drop is filtered, enhanced, and delivered with care—and we stand by that.
 

Because our products are consumable and customized by volume, all purchases are final once filled.
 

That said, we believe in treating people the way we’d want to be treated. If something doesn’t feel right—if you believe there’s an issue with your purchase—let us know.

We’ll gladly take the time to understand the situation and find the best way forward.

We want to build our business on long-term relationships and consistent quality. Your experience matters to us.
 

What to Do If You Have a Concern:

Please contact us within 48 hours of your purchase with your receipt or transaction details, and time of purchase. We’ll work with you to make things right if a genuine problem occurred.